Getting Started
We're Here to Help
We’ll help you get started and be with you every step of the way. We’ll follow up with you, make sure you have what you need and keep your supplies coming in a timely manner. With Optigen®, you’ll have the tools to achieve a restful sleep and all of the health advantages that come with it.
What Is Sleep Apnea?
Sleep Apnea is a sleep disorder where breathing stops and starts repeatedly. Some symptoms include snoring loudly and feeling tired after a full night’s sleep. Use of a continuous positive airway pressure (CPAP) machine can make a big difference in both health and lifestyle. Optigen® is the leading national provider dedicated to serving the unique needs of the military and their families by offering extended batteries, travel machines and supplies for support in the field.
Compliance Monitoring
Optigen®'s compliance program utilizes state-of-the-art technology to recognize when our patient’s become challenged with sleep apnea. We can quickly identify those patients who need additional support to help them achieve successful outcomes. Your replacement supplies will be delivered quarterly to your home or Tricare overseas APO & FPO addresses. Compliance information is retrieved from your PAP device after 30 days. This information can help assist your provider in providing optimal PAP therapy.
Medicare Requirements
If you are 65 or older, you may meet the requirements for Medicare. Typically, Medicare covers most, but not all, approved health care supplies and services.
Tricare Requirements
Uniform service members, National Guard and Reserve members, Medal of Honor recipients, those registered in the Defense Enrollment Eligibility Reporting System and family members of these individuals may be eligible for Tricare. Contact a Optigen® center for more information about eligibility and requirements. Annual RX and authorization is required for Tricare patients and they can be seen at their local military treatment facility annually.
Order CPAP Supplies
Make the most of your therapy by maintaining or replacing your supplies regularly. Basic maintenance and cleaning will keep your equipment performing at its best. Routine supply replacements can help prevent the growth of potentially harmful bacteria which can cause infections. This benefit is covered by most insurance companies.
Change Addresses
We understand the importance of receiving your supplies, no matter where you are. We make it simple to submit an address change to ensure you can receive your supplies when you need them.
Our Reputation
Optigen® is investing in people and technology to transform the way we approach the sleep care delivery system, and we invite you to be a part of it. At Optigen®, we have a team of sleep therapists and professionals to provide support and training so our patients can get the best sleep possible.Instructional Videos
Browse the list of educational videos for more information about your device.CPAP Machines
Philips DreamStation: Setup with Humidifier
Philips DreamStation: CPAP Cleaning Video
ResMed AirSense 11: Maximize Your Comfort with Ramp Control
ResMed AirSense 11: Maximize Your Comfort with Humidification
ResMed AirSense 11: Introducing Our New PAP Machine
ResMed AirSense 11: Get to Know Your Sleep Therapy Device
ResMed AirSense 11: Cleaning and Caring for Your Device
ResMed AirSense 11: All Modes in One Device
ResMed AirSense 10: Humidification For CPAP Therapy Comfort
ResMed AirSense 10: Autoset 360 View
ResMed AirSense 10: AutoRamp Feature For Falling Asleep With Ease
ResMed My Air App: Welcome
ResMed My Air App: How to Track Your CPAP Therapy
ResMed Aircurve 10ST: Switching or Replacing Components
ResMed Aircurve 10ST A: Quick Start Video
Masks
ResMed AirFit™ F30i: Inspecting Your Full Face CPAP Mask
ResMed AirFit™ F30i: Managing Leaks for a Full Face CPAP Mask
ResMed AirFit™ F30i: Managing Leaks for a Full Face CPAP Mask
ResMed AirFit™ F30i: How to Put Together Your CPAP Mask
ResMed AirFit™ N30: How to Find the Right Nasal Cushion Size
ResMed AirFit™ N30: Inspecting Your Nasal CPAP Mask
ResMed AirFit™N30: How to Manage Leaks on a Nasal Cradle Mask
ResMed AirFit™ P30i: Tube-up Nasal Pillows CPAP Mask - Selecting a Frame Size
ResMed AirFit™ P30i: Tube-up Nasal Pillows CPAP Mask - Assembly
Philips DreamWear Full Face: Intro Video
Philips DreamWear Full Face: Adjusting for Leaks
Philips DreamWear Full Face: Cleaning
Tips
Quick and Easy: Daily CPAP Mask Cleaning Tips
Tips For Starting CPAP Therapy
CPAP Dry Mouth: How to Find the Right Therapy Settings
Disclaimer: Information appearing on this website about this device is being provided for your convenience only. The complete information about this device should be obtained from the manufacturer. Please note that the device depicted is an example of what may be available. The actual device provided may be different. Device availability and inventory levels are subject to change without notice. Devices may require a valid prescription.
