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Our Customers

At Optigen our most important goal is to provide an excellent experience for everyone we work with – customers, families, medical professionals, and military personnel. We love to receive stories from them. Here is a story from United States Retired Army Colonel James Rindler. 

Colonel Rindler lived and worked in Turkey and Egypt, but even though he was far from the U.S., he has never had a problem reaching his personal representative at Optigen. Even when his machine broke, he was able to retrieve another one not far from his location. Here is what he has to say about Optigen. “I want to say Thank You to the Optigen Team. I really appreciate what you do for me and others like me. Having served 30 years in our United States Army, I know what dedication and professionalism are and Optigen exemplifies those attributes.”          

James P. Rindler
Colonel, US Army Retired

More Kind Words from Our Loyal Customers

Every day we receive numerous letters and emails from our customers. Here are some of the nice words they have to say about us. If you would like to share your experience with us we'd love to read it. Please email us at with your feedback.
  • “I just got off the phone with one of our patients and she is SO PLEASED and thankful for me sending you the order!”
  • “Thank you for taking such good care of our patients.”
  • “I wish all companies and their employees were so considerate and responsive!”
  • “When you set up the Sleep Lab up that way, you may want to use Optigen as your provider service for CPAP. They work exclusively with the Military and know all the ins and outs of Tricare. They provide excellent support and have an on-line system that allows physicians to track CPAP use/compliance.”
  • “Thanks so much for delivering such a wonderful service to our men and women in uniform.”
  • “I appreciate everything Optigen has done for me. Your people are the best!”
  • “Out of curiosity, do you guys have a military background? You seem to have a grasp unusual for most civilians we deal with.”
  • “I just wanted to thank you for recommending Optigen. They received my referral on Wednesday afternoon and called me first thing Thursday morning for an appointment. It’s been a very pleasant experience working with them. Their reps are friendly, knowledgeable, prompt and courteous. Thanks again!”
  • “How can we get you as our sole source for DME?”
  • “Your help in setting this up has been better than I could have hoped for, and I look forward to working with you for the rest of my deployment.”
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